Buyer Protection

Creating a commerce network of trust and reliability is of core importance. We also understand that not all share those same values, so we use a number of methods and security technologies to ensure that your money is not at risk.

1. Sellers can only accept cash for a purchase if they have been fully verified. We still also encourage you to make payments via the app for full protection.
2. Each shop shows if it has been verified or remains unverified.
3. Sellers can make only one transaction before they are verified.
4. As soon as the shipping partner receives your purchase from the seller it becomes insured up to $1,000.
5. Both parties are informed of the location and full route of each item via its tracking status.
6. Sellers only receive cleared digital payment once the shipping company has accepted receipt of the item.
7. If a purchase is damaged or lost in transit it can be reordered using the app and will be covered by the insurance.