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Are my purchases insured and by who?
1. Yes, by your chosen shipping partner such as FedEx or UPS, but only for the declared value of the purchased item. Our shipping partners do not provide cargo liability or all-risk insurance.
The Declared Value for Carriage of any Package represents maximum liability in connection with a shipment of that Package, including but not limited to, any loss, damage, delay, mis-delivery, any failure to provide information, or mis-delivery of information relating to the Shipment. Exposure to and risk of any loss in excess of the Declared Value for Carriage is assumed by the Sender.
What are the achievement levels?
How do I file an insurance claim?
1. Make an insurance claim directly with your chosen shipping partner by clicking the corresponding link below.
What do the leagues mean?
What happens if my purchase is not posted?
What if my item arrives damaged?
Will I be charged duty by customs when I receive the item?
How can I make a withdrawal once I complete a transaction?
How do I create an account?
1. Click Create account from the login page.
You can decide to use email, phone number or one of the social login choices such as Facebook or Google.
How long till I can make a withdrawal?