Seller Responsibilities

What happens if you do not ship your item?

When you create an account with Pigee you agree to deliver the purchased item to the nearest drop off point within 24 hours (working days only).

If you do not do this the following occurs:

Tracking shows item was not received by postal service within 24 hours. You will receive a reminder.

Tracking shows item was not received by postal service within 48 hours. Your account will be suspended from taking further orders.

Tracking shows item was not received by postal service within 72 hours. Your account will show a negative balance of the purchase amount plus shipping and fees until the item is posted.

Tracking shows item was not received by postal service within 96 hours. Your account will be suspended indefinitely (pending review)

What happens if you ship your item in good time?

Good customer service is rewarded on Pigee.

If you regularly ship purchases with good packaging and in a timely fashion, customers will like your seller account and give positive feedback.

Pigee will award you with Pigee points and future customers will know that you are trustworthy and choose to buy from you instead of other sellers.

This means more money for you.