- Which carrier will ship my items?
- Each location has a preferred shipping partner. Usually, a global shipper such as FedEx or UPS, but local shipping companies will be offered if their pricing and service quality is better. The most suitable shipping company will automatically be selected as part of your order, but you can select an alternative from the drop-down menu list if you prefer.
- How do I close my account?
- Is Pigee available in my country?
- Pigee is available in the following countries:
United States United Kingdom Indonesia Thailand Argentina Australia Austria Belgium Bolivia Brazil Bulgaria Canada Chile China – Shopper only Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominic Republic Egypt Estonia Finland France Germany Ghana – Shopper only Greece Hong Kong SAR China Hungary Iceland India Ireland Israel Italy Japan Latvia Liechtenstein Lithuania Luxembourg Malaysia – Shopper only Malta Mexico Netherlands New Zealand Nigeria – Shopper only Norway Paraguay Peru Poland Portugal Romania Singapore Slovakia Slovenia Spain Sweden Switzerland Trinidad & Tobago United Arab Emirates - Can I trust a seller to post my item?
- My shop was verified but now it says unverified. Why?
- Our verification standards will improve over time. Your documents may no longer meet the standards of verification. Verification of user identity is important especially for shop owners so customers are treated fairly an feel confident of their transaction being delivered.
- What are Pigee points?
- Are my purchases insured and by who?
- Yes, by your chosen shipping partner such as FedEx or UPS, but only for the declared value of the purchased item. Our shipping partners do not provide cargo liability or all-risk insurance.
- What are the achievement levels?
- How do I file an insurance claim?
- Make an insurance claim directly with your chosen shipping partner by clicking the corresponding link below.
- What do the leagues mean?
