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What is the Pigee mobile Application?
November 19, 2021

  • How do I reset my password?
    1. Click reset password at the login screen. Enter your email or phone number. You will then be sent a password reset link to your requested device. Follow the instructions and make sure you save your new password somewhere safe and secure.
  • How do I share Pigee with friends?
  • Which carrier will ship my items?
    1. Each location has a preferred shipping partner. Usually, a global shipper such as FedEx or UPS, but local shipping companies will be offered if their pricing and service quality is better. The most suitable shipping company will automatically be selected as part of your order, but you can select an alternative from the drop-down menu list if you prefer.
  • How do I close my account?
  • Is Pigee available in my country?
    1. Pigee is available in the following countries:
    United States United Kingdom Indonesia Thailand Argentina Australia Austria Belgium Bolivia Brazil Bulgaria Canada Chile China – Shopper only Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominic Republic Egypt Estonia Finland France Germany Ghana – Shopper only Greece Hong Kong SAR China HungaryIceland India Ireland Israel Italy Japan Latvia Liechtenstein Lithuania Luxembourg Malaysia – Shopper only Malta Mexico Netherlands New Zealand Nigeria – Shopper only Norway Paraguay Peru Poland Portugal Romania Singapore Slovakia Slovenia Spain Sweden Switzerland Trinidad & Tobago United Arab Emirates
  • Can I trust a seller to post my item?
  • My shop was verified but now it says unverified. Why?
    1. Our verification standards will improve over time. Your documents may no longer meet the standards of verification. Verification of user identity is important especially for shop owners so customers are treated fairly an feel confident of their transaction being delivered.
    If you become unverified you will need to upload new documents. You can speak with support directly from your app for additional help.
  • What are Pigee points?
  • Are my purchases insured and by who?
    1. Yes, by your chosen shipping partner such as FedEx or UPS, but only for the declared value of the purchased item. Our shipping partners do not provide cargo liability or all-risk insurance.
    The Declared Value for Carriage of any Package represents maximum liability in connection with a shipment of that Package, including but not limited to, any loss, damage, delay, mis-delivery, any failure to provide information, or mis-delivery of information relating to the Shipment. Exposure to and risk of any loss in excess of the Declared Value for Carriage is assumed by the Sender.
  • What are the achievement levels?
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Leroy Lawrence
Leroy Lawrence

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